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Procurement of Customer Experience and Quality Management Training Service

EthiopiaRFP notice for Procurement of Customer Experience and Quality Management Training Service. The reference ID of the tender is 64718289 and it is closing on 20 Apr 2022.

Tender Details

  • Country: Ethiopia
  • Summary: Procurement of Customer Experience and Quality Management Training Service
  • ETT Ref No: 64718289
  • Deadline: 20 Apr 2022
  • Financier: Self Financed
  • Purchaser Ownership: Government
  • Tender Value: Refer Document
  • Notice Type: Tender
  • Document Ref. No.: 4078431
  • Purchaser's Detail:
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  • Description:
  • Tenders are invited for Procurement of Customer Experience and Quality Management Training Service. 1. Information Technology Infrastructure Library (ITIL) 2. Big Data Analysis and Presentation 3. Product and Service Testing Techniques 4. Quality Management System Bid Security Amount; 50,000/- Birr Bid documents can be obtained from ethio telecom-s Head Office, Room No. 201 during office hours (Monday to Friday) upon payment of a non-refundable fee of Birr 100.00 (Birr One hundred only) or you can also find bid documents from web sites www.afrotender.com, www.extratenders.com and www.2merkato.com upon payment of a non-refundable fee of Birr 100.00 (Birr One hundred only) by using tele birr payment platform. Interested bidders are expected to fulfill the Requirements stated here below: ΓΌ Original Bid Security; ΓΌ Availability of Letter of Authorization to sign the bid offers; ΓΌ Anti-bribery pledge form; ΓΌ Bidders should have a valid and renewed trade license for the year; ΓΌ Bidders should be VAT registered (for local bidder) ΓΌ Bidders should have Tax clearance certificate. ΓΌ Bidders should submit Legal establishment document (including Joint venture if any) All Bids must be accompanied by a bid security in the amount of Birr 50,000.00 (Birr Fifty Thousand only). The bid bond shall be furnished in one of the following forms: - a) Certified Cheque /CPO issued by a recognized domestic bank or b) Bond issued by and/or confirmed through a recognized /reputable Domestic bank.
  • Documents:

 Tender Notice

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Procurement of Customer Experience and Quality Management Training Service - Ethiopia Tender

The ETHIO TELECOM, a Government sector organization in Ethiopia, has announced a new tender for Procurement of Customer Experience and Quality Management Training Service. This tender is published on EthiopiaRFP under ETT Ref No: 64718289 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2022-04-20.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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